Reading comprehension: the greatest impediment to outraged commentary
Came across this article today. Not going to comment on it right now, or maybe ever, although I do have a lot to say on the subject. What interests me more at the moment is how the reader comments serve as a perfect examplar of a familiar phenomenon.
Frankly, my biases cause me to see it as more than a familiar phenomenon; it honestly seems to me to be nearly universal. It’s most easily noticed in online environments because of the easy contrast between texts, but it’s likely just as common elsewhere.
So, the phenomonen:
An article appears stating that Institution X has made a movement against foo, although they continue to allow bar. A generally pro-foo crowd encounters the article and immediately gets its collective knickers twisted. That’s understandable, of course, and is frankly uninteresting.
There may be one or five reasonable comments, but inevitably and quickly someone jumps in and says that banning foo is a travesty, an outrage. This sets the tone for almost everything that will follow.
That itself isn’t the interesting bit, though, not yet.
What fascinates me is this phenomenon: In the wake of the first highly emotional pro-foo, anti-Institution X comment, commenters will maintain the outraged, insulted tone but will begin to insinuate that Institution X has banned both foo and bar.
Even more interesting is that once the high tempers have started settling down, posters will begin saying that, while they are generally in favor of foo, they could actually understand getting rid of foo but only if bar were retained.
The conversation will continue along this line with anger ebbing and flowing but with the consensus remaining that Institution X could reasonably have jettisoned foo if it had made a commitment to retaining bar.
Which, if you go back and read the article that sparked outrage, will turn out to be exactly what Institution X actually did.
This really knocks my socks off. It makes me terribly upset, as I am a proponent of literacy in general and of this stuff we call “information literacy” in particular, but at the same time it fills me with armchair-sociologist glee. What we see, time and again and preserved for the ages, is real-time demonstration of the fact that opinion is formed not in response to the object of opinion but in response to commentary on the object.
This is especially intriguing in the online world, and especially in relation to the article/commentary liked above, because it shatters what otherwise seems like a reasonable supposition: When we see that people form their opinions from other people’s opinions rather than from the actual facts of the matter, we might tend to assume that they do so because the facts of the matter are at some remove, that the facts would have to be separately accessed and contemplated with some (major or minor) difficulty.
What we see, though, is that proximity to the case being judged is wholly irrelevant to the opinion-forming process. Whether the report one responds to is locked away in a dusty microfilm cabinet or is sitting right there above the comment thread doesn’t matter; the typical respondent will base his or her response on what other people are saying about the report.
It’s beautiful, in a soul-destroying kind of way.
