Is there a name for this cycle?
January: OMG, guys! If we get RoboHelper up and running, people won’t have to rely on live helpdesk consultations so much. And they’ll love us for it!
March: RoboHelper is now live. You helpdesk guys can sit back and relax now! :-)
May: Jesus, guys. What are you doing at the helpdesk? Your consultation numbers are way, way down. You’d best to do something about this.
February 2nd, 2010 at 12:04 pm
Management? :)
February 2nd, 2010 at 9:20 pm
Go to the Information Revolution. Go directly to the Information Revolution. Do not smash looms; do not collect $200.
February 9th, 2010 at 9:38 am
Yeah, it’s called the Wyle E. Coyote Self-help Plan.